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It can be challenging to please customers who have recently faced the loss or damage of their property, but fast action and precision is key to making sure they iron out the issues all together, resulting in complete satisfaction. Most companies need some help balancing their pile of customer cases. That’s why it’s important to partner with an insurance company adjuster who understands the importance of prompt, efficient adjustments. All these issues and more are discussed here at Adjuster Talk's Podcast with industry leaders.

Jun 4, 2020



Insurance adjusting is often a pretty straight-forward job. You receive a claim, verify the authenticity and compute the value. However, our job can also involve playing detective, such as when dealing with subrogation. Subrogation can be a really tricky job and is not for someone who doesn’t like asking questions or someone who doesn’t have an eye for detail.


What are some of the skills you need to have when it comes to subrogation?


In today’s episode, I describe what subrogation is and what our role is as adjusters. I explain some of the important details when dealing with a subrogation case as well as what you should be keeping an eye on. I discuss a few examples pertaining to water and fire damage, even when a car drives through someone else’s house. I also share some of the critical habits to build on before pursuing a subrogation case.



"There is always a reason to subrogate and it is always a good reason."



This week on Adjuster Talk:


  • What you need to be aware of when investigating a claim that deals with subrogation.
  • Defining subrogation and a few example situations.
  • How subrogation is investigated and damages to watch out for.
  • Determining whether a situation is a potential liability.





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Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on FacebookTwitterInstagram, LinkedIn, and YouTube.