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It can be challenging to please customers who have recently faced the loss or damage of their property, but fast action and precision is key to making sure they iron out the issues all together, resulting in complete satisfaction. Most companies need some help balancing their pile of customer cases. That’s why it’s important to partner with an insurance company adjuster who understands the importance of prompt, efficient adjustments. All these issues and more are discussed here at Adjuster Talk's Podcast with industry leaders.

Oct 1, 2020

 

 

John Bachmann is a claims leader in the insurance industry and considers himself as an ‘insurance nerd’ and a “Claims Guy.” He is also the co-author of the Adjuster's Resume Playbook: A Step-by-Step Guide to Creating an Insurance Adjuster Resume, where he wrote about how adjusters can improve their resumes...


Jun 11, 2020

 

 

Providing proper customer service in any industry is mandatory, but more so when you’re an insurance adjuster. Adjusters deal with clients who range from being annoyed to being at the lowest point of their lives, so it matters how we handle their claims from start to finish.

 

How soon should you respond to a...


Jun 4, 2020

 

 

Insurance adjusting is often a pretty straight-forward job. You receive a claim, verify the authenticity and compute the value. However, our job can also involve playing detective, such as when dealing with subrogation. Subrogation can be a really tricky job and is not for someone who doesn’t like asking questions...


May 28, 2020

 

 

Charles Alexander is a video content creator and owner of Your Charles Alexander, a company that focuses on video marketing services. They offer explainer videos for those working in finance, insurance, and those in an advisory role. Charles is known as an expert when it comes to social media marketing, email...


May 7, 2020

 

 

Garrett Kurtt is a licensed insurance adjuster in Texas and Colorado as well as the Founder and CEO of OneClick Code, an app that provides real-time, accurate roofing codes for adjusters, roofers, and estimators anywhere in the US. He developed the app after realizing how inefficient it was to acquire roofing codes,...