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Adjuster Talk's Podcast

It can be challenging to please customers who have recently faced the loss or damage of their property, but fast action and precision is key to making sure they iron out the issues all together, resulting in complete satisfaction. Most companies need some help balancing their pile of customer cases. That’s why it’s important to partner with an insurance company adjuster who understands the importance of prompt, efficient adjustments. All these issues and more are discussed here at Adjuster Talk's Podcast with industry leaders.

Sep 27, 2018

AT020 Climbing the Adjusting Corporate Ladder with Chris Smith

Chris Smith is a former insurance adjuster who has climbed the corporate ladder within our company, Royal Adjusting Services, to become the Director of Claims. Over the last two years in this position, he has helped streamline many of our internal and external processes to run more smoothly, educate new adjusters, and work seamlessly and more easily with the adjusters within our company.

Chris joins me today to share his experience of starting as an independent insurance adjuster to being promoted up the corporate ladder to the position he holds today. He shares is work-life balance strategies and explains the importance of prioritizing your day to maintain productivity. He also explains why networking and being ambitious are the keys to advancing your career as an insurance adjuster.


“Connecting with people, connecting with other adjusters and companies, is where you build relationships.” - Chris Smith


In This Episode of Adjuster Talk:

  • His responsibilities as the Director of Claims
  • How he advanced his career to the position he holds today.
  • The importance of making your first contact calls on insurance claims.
  • The importance of surrounding yourself with good, like-minded people.


Chris Smith’s Advice for New Insurance Adjusters:

  1. Connecting with other adjusters, other people within this industry, is what’s going to help you succeed even further.
  2. Take every attribute you have and utilize them to your benefit to help other companies.
  3. If you don’t know something, go out there and learn it.



Connect. Share. Inspire.


Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on FacebookTwitterInstagram, and YouTube


If you’re interested in working with us, please feel free to email Jason at or Mindy at with your resume to apply to be on our approved adjuster roster today!