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It can be challenging to please customers who have recently faced the loss or damage of their property, but fast action and precision is key to making sure they iron out the issues all together, resulting in complete satisfaction. Most companies need some help balancing their pile of customer cases. That’s why it’s important to partner with an insurance company adjuster who understands the importance of prompt, efficient adjustments. All these issues and more are discussed here at Adjuster Talk's Podcast with industry leaders.

Dec 12, 2019



Kathy Schueler is an independent adjuster that has been part of the Royal Adjusting team since December 2018. In her first month, she only had one claim to work on. Today, she delivers over ten claims a week, and processing claims for Royal Adjusting isn’t even what makes up the majority of her day. Despite that,...

Dec 5, 2019

AT042 Property Appraising to Insurance Adjusting with Mark Koncz


Over the last 16 years, Mark Koncz has established himself as an expert in real estate appraisals throughout the Akron, Ohio region. He is the founder and owner of MJK Appraisals with an interest to transition into the insurance claim adjusting...

Nov 28, 2019

AT041 Pivoting from Painting Contractor to Insurance Adjuster with Jordan Cox

Jordan Cox is a 31-year-old former painting contractor who ran a successful painting company based in Greenwood, South Carolina for seven years. As he got older, he began to realize the hardship and stress that his career placed on his body...

Nov 21, 2019

AT040 Insurance Adjusting with Compassion and Integrity with Emily Whisman

Emily Whisman is an insurance adjuster with FEMA’s Texas Rebuild Prep Program (Phase I). Through the program, she helps homeowners throughout the Houston, Texas region rebuild their lives following the devastation and destruction caused by...

Nov 14, 2019

AT039 Women in the Independent Adjusting Industry with Crystal Dubois


Crystal Dubois previously worked in the aerospace field when an opportunity in adjusting popped up as soon as she lost her job. In a short time, Crystal was able to travel to Texas, train, and now does her inspections.


Crystal joins us today to...