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Adjuster Talk's Podcast

It can be challenging to please customers who have recently faced the loss or damage of their property, but fast action and precision is key to making sure they iron out the issues all together, resulting in complete satisfaction. Most companies need some help balancing their pile of customer cases. That’s why it’s important to partner with an insurance company adjuster who understands the importance of prompt, efficient adjustments. All these issues and more are discussed here at Adjuster Talk's Podcast with industry leaders.

Oct 11, 2018

AT038 Checking Back In with Westin Vance


Westin Vance obtained his insurance adjuster license shortly before Hurricane Harvey wreaked havoc for millions of American homeowners. Prior to becoming an adjuster, Westin graduated from college and was working in a law firm while preparing to attend law school. He quickly realized that working in the law industry wasn’t what he truly wanted for his career. He became a Jiu-Jitsu trainer and business owner while learning the ropes of independent insurance adjusting.


Westin joins me on today’s episode to recap his career in the insurance adjusting industry since our last discussion on episode 30. He explains what the Texas Rebuild Program is and what it’s like to work for a government-funded program, the opportunities available to independent adjusters through the slower winter season, and the importance of prioritizing your health, fitness, and wellbeing while working insurance claims. He also explains the mindset required to be successful in the industry and the importance of seeking help, guidance, and resources as a new insurance adjuster.


“It’s all about being flexible.” - Westin Vance


In This Episode of Adjuster Talks:


  • Adjusting opportunities during the winter season.
  • What is the Texas Rebuild Program?
  • What it’s like working with FEMA’s Texas Rebuild Program and government-funded programs.
  • Challenges associated with the Texas Rebuild Program.
  • The importance of building relationships.
  • The importance of prioritizing your health, fitness, and getting adequate sleep as an adjuster.
  • The importance of properly scheduling your claims and calling customers.
  • The mindset required to become a successful insurance adjuster.
  • The importance of seeking help, support, and resources as a new adjuster.


Resources Mentioned:



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