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Adjuster Talk's Podcast

It can be challenging to please customers who have recently faced the loss or damage of their property, but fast action and precision is key to making sure they iron out the issues all together, resulting in complete satisfaction. Most companies need some help balancing their pile of customer cases. That’s why it’s important to partner with an insurance company adjuster who understands the importance of prompt, efficient adjustments. All these issues and more are discussed here at Adjuster Talk's Podcast with industry leaders.

Apr 26, 2018

Mark Hoversten is an independent insurance adjuster based near Denver, Colorado whose primary focus is crop liability claims, large commercial loss claims, and high-end residential claims. His career initially began in 1992 after the destruction that followed Hurricane Andrew. Before becoming an insurance adjuster, he was the owner of a roofing company in central Iowa.

Mark joins me today to explain why it is critical to build a solid reputation as a new insurance adjuster, the challenges that many new adjusters may face throughout the course of their career, and the impact that turning down deployment opportunities may have on the future of your career as a new adjuster. He explains how learning how to handle a variety of claims can help you create a reputation as the “go-to person” for IA firms and carriers and the mindset that new adjusters need to develop to build a successful career in the industry. He also shares some of the challenges he has faced throughout his 26-years of experience in the field as well as how he juggles raising a family while being deployed for long periods of time.


“Your reputation in this business will precede you.” - Mark Hoversten



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Visit our Royal Adjusting Services Academy website or email to apply for your curriculum scholarship today!


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If you’re interested in working with us, please feel free to email Jason at or Mindy at with your resume to apply to be on our approved adjuster roster today!