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Adjuster Talk's Podcast

It can be challenging to please customers who have recently faced the loss or damage of their property, but fast action and precision is key to making sure they iron out the issues all together, resulting in complete satisfaction. Most companies need some help balancing their pile of customer cases. That’s why it’s important to partner with an insurance company adjuster who understands the importance of prompt, efficient adjustments. All these issues and more are discussed here at Adjuster Talk's Podcast with industry leaders.

Aug 3, 2017

AT024 From Insurance Adjuster to VP of Claims with Robert Moran


Robert Moran is the Vice President of Claims at Worley Catastrophe Claims and Recovery Services. Prior to becoming the VP of Claims, he worked as an independent claims adjuster and field claims specialist. His current role at Worley include responsibilities such as the supervision and development of virtual and on-site personnel, coordination of catastrophe operations, and maintain and improve productivity within his department.


Robert joins me today to share his background and experience in the insurance adjusting industry. He explains the importance of building relationships and how these relationships can impact the future of your career. He also discusses the importance of being flexible, managing your time, and improving your leadership skills and how these traits play a role in future advancements and promotions throughout your career.



“What’s going to make an adjuster successful these days is how flexible they are.” - Robert Moran



In This Episode of Adjuster Talk:


  • His background and experience in the adjusting industry.
  • The importance of being flexible and able to adapt to changes.
  • How building relationships can impact your career.
  • The importance of developing leadership skills.
  • Qualities of “core insurance adjusters.”
  • The importance of properly managing your time.
  • Strategies for managing the work-life balance.



Robert Moran’s Advice to New Insurance Adjusters:


  1. Advance your industry knowledge and education.
  2. Seek a mentor.
  3. Be flexible.
  4. Be open to new opportunities.



Connect. Share. Inspire.


Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on FacebookTwitterInstagram, and YouTube


If you’re interested in working with us, please feel free to email Jason at or Mindy at with your resume to apply to be on our approved adjuster roster today!