Preview Mode Links will not work in preview mode

Adjuster Talk's Podcast

It can be challenging to please customers who have recently faced the loss or damage of their property, but fast action and precision is key to making sure they iron out the issues all together, resulting in complete satisfaction. Most companies need some help balancing their pile of customer cases. That’s why it’s important to partner with an insurance company adjuster who understands the importance of prompt, efficient adjustments. All these issues and more are discussed here at Adjuster Talk's Podcast with industry leaders.

Oct 4, 2018

AT021 The World of Auto Industry Claim Adjusters with Chris Stanley

Chris Stanley is the author of The Hail Adjuster’s Playbook and founder of Independent Adjuster Path (IA Path), a company dedicated to helping people learn the necessary skills to become an independent auto adjuster through online education, support, tools, and services. Chris started his career as an independent auto adjuster specializing in catastrophe and hail damage claims. Throughout his career, he realized the underserved market for training new adjusters the skills they would need to become successful in the field.

Chris joins me today to share his experience as a damage appraiser for the automotive industry. He explains how your network impacts your skill level and opens new doors of opportunities, the types of deployments you can expect as an auto catastrophe adjuster, and the importance of having perspective throughout your career. He also explains why auto adjusting is often one of the best ways to “sneak into” the property adjusting side of the industry.


“It’s really the entrepreneur’s playground in the adjusting world.” - Chris Stanley


In This Episode of Adjuster Talk:

  • Why building your network is critical to your success as an automotive insurance adjuster?
  • Qualities of an “A-List” adjuster.
  • The importance of managing your schedule.
  • How demographics can affect your workload.
  • How supplements work in the auto adjusting industry.
  • What it’s like to work with automotive dealerships.
  • The importance of creating a Plan B.
  • How entrepreneurial skills can be beneficial for automotive claim adjusters.
  • Scaling your auto adjusting career.
  • The importance of gaining perspective.
  • The importance of being prepared and how it can help you advance your career.
  • Overcoming the “mental barrier of entry” into the adjusting industry.


Chris Stanley’s Advice for New Auto Adjusters:

  1. The number one thing you have is your network.
  2. It’s not your skill that people are interested in, it’s you. If you’re not interesting, it’s going to be hard to get work.
  3. The people who want to make this work will find a way to make it work, no matter what it takes.


Connect with Chris Stanley:



Connect. Share. Inspire.


Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on FacebookTwitterInstagram, and YouTube


If you’re interested in working with us, please feel free to email Jason at or Mindy at with your resume to apply to be on our approved adjuster roster today!